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So far CRM Mitchell1 has created 142 blog entries.

2015 Honda Civic

2021-01-20T23:00:23+00:00

Honda Civic

Mileage
229,913
Service Date
12/30/2020
Services Performed
  • CHECK AND ADVISE: TECHNICIAN FOUND FLUID LEAKING FROM V TECH SOLENOID GASKET (SEE PHOTOS) – TECHNICIAN RECOMMENDED REPLACING V TECH SOLENOID GASKET AND FOLLOWING ENGINE CLEAN – CLIENT ADVISED – CLIENT APPROVED THE REPLACEMENT OF THE V TECH SOLENOID GASKET AND THE ENGINE CLEAN IN PERSON ON WEDNESDAY 12/30/20 AT 10:20AM FOLLOWING REPLACEMENT OF THE V TECH SOLENOID GASKET – VEHICLE NOW HAS NO FLUID LEAKS AT THIS TIME – COMPLETED OIL CHANGE AND CLIENT IS ADVISED TO RETURN VEHICLE IN 1 TO 2 WEEKS TO RE CHECK FOR FURTHER LEAKS AND ENSURE REPAIR RESOLVED CUSTOMERS CONCERN THAT VEHICLE HAD FLUID LEAKS
  • CLEAN ENGINE AREA & ADD DYE TO SYSTEM – ADVISED CLIENT TO RETURN AFTER 100 – 200 MILES TO HAVE INSPECTED FOR LEAKS
  • FRONT __33____ REAR ___33___
  • VARIABLE VALVE TIMING OIL CONTROL VALVE SOLENOID – Remove & Replace – 1.8L Eng
 
IRA L. gave our service a 5 star review on 1/19/2021
2015 Honda Civic 2021-01-20T23:00:23+00:00

2011 BMW 750Li

2021-01-14T23:00:47+00:00

BMW 750Li

Mileage
65,881
Service Date
1/9/2021
Services Performed
  • CLIENT REQUESTS AN OIL CHANGE
  • FRONT __33____ REAR _33_____
  • Hazardous Waste Disposal Fee (Cal)
  • PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
  • Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
 
DANIEL M. gave our service a 5 star review on 1/13/2021
2011 BMW 750Li 2021-01-14T23:00:47+00:00

2010 Mazda 6

2021-01-08T23:04:45+00:00

Mazda 6

Mileage
68,085
Service Date
1/6/2021
Services Performed
  • 4 WHEEL ALIGNMENT
  • CHECK AND ADVISE vehicle has very slight pull to the right. rear tires are beginning to cup on inner tread. rotating tires with balance.
  • FRONT 32______ REAR 32______ SPARE ________
  • Remove wheels from vehicle. Computer spin balance. Reinstall wheel to vehicle and torque lug nuts to manufacturer's specifications.
 
GARY G. gave our service a 5 star review on 1/7/2021
2010 Mazda 6 2021-01-08T23:04:45+00:00

2009 BMW 528i

2021-01-01T23:03:25+00:00

BMW 528i

Mileage
84,860
Service Date
12/31/2020
Services Performed
  • 4 WHEEL ALIGNMENT
  • CHECK AND ADVISE:
  • CONTROL ARM – Remove & Replace – Lower,Front,Both Sides,(Tension Strut) – [DOES NOT include alignment.]
  • ENGINE OR TRANSMISSION MOUNT – Remove & Replace – Front,Both
  • FRONT ____30__ REAR __32____
  • SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Both – [DOES NOT include disassemble or alignment.]
  • TECHNICIAN FOUND THE FRONT LOWER CONTROL ARMS ARE DUE FOR REPLACEMENT – CLIENT ADVISED – CLIENT APPROVED THE REPLACEMENT OF THE FRONT LOWER CONTROL ARMS
  • VALVE COVER GASKET – Remove & Replace – All Applicable Models
 
JOHN C. gave our service a 5 star review on 12/31/2020
2009 BMW 528i 2021-01-01T23:03:25+00:00

2014 Mazda CX-5

2020-12-31T23:01:57+00:00

Mazda CX-5

Mileage
85,582
Service Date
12/29/2020
Services Performed
  • CLIENT REQUESTS TO HAVE AN OIL CHANGE
  • FRONT ___33___ REAR __33____
  • Hazardous Waste Disposal Fee (Cal)
  • PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
  • Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
 
KEN P. gave our service a 5 star review on 12/30/2020
2014 Mazda CX-5 2020-12-31T23:01:57+00:00

2019 Hyundai Sonata

2020-12-29T23:02:01+00:00

Hyundai Sonata

Mileage
140,066
Service Date
12/28/2020
Services Performed
  • FRONT ______ REAR ______
  • Had to reset light with scanner
  • Hazardous Waste Disposal Fee (Cal)
  • NO RECOMMENDED REPAIRS AT THIS TIME
  • PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
  • Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
 
CHARLES H. gave our service a 5 star review on 12/28/2020
2019 Hyundai Sonata 2020-12-29T23:02:01+00:00

2010 Buick Enclave

2020-12-17T23:02:04+00:00

Buick Enclave

Mileage
138,473
Service Date
12/14/2020
Services Performed
  • CHECK AND ADVISE: TECHNICIAN FOUND: CYLINDER 3 AND 4 HAVE INTERMITTENT MISFIRE ON IGNITION COILS – RECOMMEND REPLACING ALL SIX IGNITION COILS OR TWO OF THE SIX IGNITION COILS ALONG WITH THE REPLACEMENT OF THE INTAKE MANIFOLD GASKET – CLIENT ADVISED – CLIENT APPROVED THE REPLACEMENT OF THE INTAKE MANIFOLD AND THE REPLACEMENT OF 2 OF THE 6 IGNITION COILS ONLY AT THIS TIME CLIENT ADVISED THAT WE WOULD PERFORM THE BG OIL PERFORMANCE SERVICE AND THE 44K FUEL INDUCTION ADDITIVE SERVICE ON THE HOUSE AS A GOOD WILL GESTURE TO CLIENT – CLIENT APPROVED REPAIRS ON FRIDAY 12/11/20 AT 12:30 CLIENT DECLINED THE REPLACEMENT OF THE FRONT LOWER CONTROL ARM BUSHINGS AND THE REPLACEMENT OF THE FRONT BRAKE PADS AND ROTORS ALONG WITH THE BRAKE FLUID FLUSH ON FRIDAY 12/11/20 AT 12:30PM
  • FRONT __35____ REAR __35____
  • Hazardous Waste Disposal Fee (Cal)
  • IGNITION COIL – Remove & Replace – One,Left Bank,Front of Engine Compartment – [Includes: R&I Intake Manifold.] – [Includes: Component test.]
  • IGNITION COIL – Remove & Replace – One,Right Bank,Rear of Engine Compartment – [Includes: Component test.]
  • Perform induction service. Disable vehicle fuel system and connect flush equipment. Flush injectors and fuel regulator. Clean gum and soft carbon deposit from fuel delivery components and inside combustion chamber. Add fuel system treatment.
  • PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
  • Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
 
LEO K. gave our service a 5 star review on 12/15/2020
2010 Buick Enclave 2020-12-17T23:02:04+00:00

2005 Scion xA

2020-12-13T23:02:18+00:00

Scion xA

Mileage
94,380
Service Date
12/11/2020
Services Performed
  • CHECK AND ADVISE:
  • FRONT __33____ REAR __33____
  • Hazardous Waste Disposal Fee (Cal)
  • LABOR TO DRAIN AND REFILL ATF
  • PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
  • Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
  • TECHNICIAN WAS UNABLE TO DUPLICATE CUSTOMERS CONCERN AT THIS TIME TECHNICIAN RECOMMENDED A TRANSMISSION FLUID FLUSH OR DRAIN AND REFILL OF ATF FLUID TO CLEAN OUT VALVES – THIS WILL POSSIBLY ALLOW VEHICLE TO RUN SMOOTHER – CLIENT ADVISED TO RETURN VEHICLE IF IT ACTS UP AGAIN CLIENT APPROVED THE DRAIN AND REFILL ATF ON THURSDAY 12/10/20 AT 11:45AM – CLIENT ALSO REQUESTED TO HAVE AN OIL CHANGE
 
CHEVAUNE M. gave our service a 5 star review on 12/12/2020
2005 Scion xA 2020-12-13T23:02:18+00:00

2004 Volvo C70

2020-12-13T23:00:22+00:00

Volvo C70

Mileage
296,438
Service Date
11/21/2020
Services Performed
  • RADIATOR – Remove & Replace – Automatic Trans
  • RADIATOR HOSE – Remove & Replace – BOTH
  • THERMOSTAT – Remove & Replace – All Applicable Models
  • WATER PUMP – Remove & Replace – All Applicable Models – [Includes: R&I Timing Belt.] – [Includes: R&I Radiator (where applicable).]
 
RANDY S. gave our service a 5 star review on 12/12/2020
2004 Volvo C70 2020-12-13T23:00:22+00:00

2011 GMC Sierra

2020-12-04T23:01:46+00:00

GMC Sierra

Mileage
216,385
Service Date
12/2/2020
Services Performed
  • CHECK AND ADVISE
  • CHECK AND ADVISE: FOUND VEHICLE TO BE IN LIMP IN MODE, STUCK IN SECOND GEAR. SCANNED VEHICLE FOR CODES AND FOUND ENGINE CONTROL MODULE: U0101-LOST COMMUNICATION WITH TRANSMISSION CONTROL MODULE TRANSMISSION CONTROL MODULE : U0101-LOST COMMUNICATION WITH ENGINE CONTROL MODULE C0897-TRANSMISSION LIMP IN STATUS ABS CONTROL MODULE: U101-LOST COMMUNICATION WITH TRANSMISSION CONTROL MODULE MONITORED LIVE DATA FOR TRANSMISSION WITH SCAN TOOL AND FOUND NO COMMUNICATION AT THIS TIME. UPON VISUAL INSPECTION, FOUND LARGE RODENT NEST UNDER INTAKE MANIFOLD PLENUM COVER. UPON FURTHER INSPECTION, NOTICED RODENTS HAD CHEWED THROUGH TRANSMISSION ELECTRICAL HARNESS TO CONTROL MODULE ABOVE BELLHOUSING. RECOMMEND REPAIR TRANSMISSION CONTROL MODULE HARNESS AND RE-CHECK. MULTIPLE WARNING LIGHTS ILLUMINATED DUE TO COMMUNICATION LOSS BETWEEN MODULES TECHNICIAN FOUND – FIVE WIRES CHEWED AND DAMAGED BY RODENTS UPON ARRIVAL OF THE VEHICLE – RECOMMEND REPAIRING DAMAGED WIRES – CLIENT ADVISED – CLIENT APPROVED THE REPAIR ON TUESDAY 12/1/20 AT 8:30AM TECHNICIAN FOUND IN GENERAL INSPECTION ENGINE OIL COOLER GASKET LEAKING – RECOMMEND REPLACING ENGINE OIL GASKET ALONG WITH OIL CHANGE – CLIENT ADVISED – CLIENT APPROVED REPAIR ON TUESDAY 12/1/20 RECOMMEND REPLACING ENGINE AIR FILTER – CLIENT ADVISED – CLIENT APPROVED THE REPLACEMENT OF THE AIR FILTER ON TUESDAY 12/1/20 AT 8:30AM CLIENT DECLINED THE REPLACEMENT OF THE SPARK PLUGS AT THIS TIME REPAIRED DAMAGED HARNESS TO TRANSMISSION CONTROL MODULE, CLEARED CODES AND ROAD TESTED VEHICLE. ALL OK AT THIS TIME
  • FRONT __35____ REAR __35____
  • Hazardous Waste Disposal Fee (Cal)
  • OIL COOLER
  • PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
  • Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
  • REPAIR OF BROKEN WIRES
 
RICHARD T. gave our service a 5 star review on 12/3/2020
2011 GMC Sierra 2020-12-04T23:01:46+00:00