Chevrolet

2016 Chevrolet Corvette

CRM Mitchell1 2021-06-11T22:06:01+00:00

Mileage

43,363

Service Date

6/10/2021

Services Performed

• CHECK AND ADVISE NO CONCERNS AT THIS TIME
• FRONT __33____ REAR _33_____ SPARE ________
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• FRONT __33____ REAR _33_____
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• *** RESET MAINT LIGHT

 

JONATHAN H. gave our service a 5 star review on 6/10/2021

2016 Chevrolet Corvette CRM Mitchell1 2021-06-11T22:06:01+00:00

2014 Chevrolet Suburban 1500

CRM Mitchell1 2021-06-02T22:01:49+00:00

Mileage

133,418

Service Date

6/1/2021

Services Performed

• TECH NOTED THE ENGINE MOTOR OIL IS DIRTY..RECOMMEND BG OIL SERVICE ON NEXT OIL CHANGE… CLIENT IS ADVISED TRANSMISSION FLUID IS DIRTY..RECOMMEND TRANSMISSION FILTER AND GASKET SERVICE… CLIENT IS ADVISED FRONT BRAKES WORN METAL TO METAL DRIVERS SIDE INNER BRAKE [PAD IS WORN TO 0 mm .. UNEVEN PAD WEAR FROM OTHER PADS…RECOMMEND NEW BRAKE CALIPERS AS P.M. AND NEW ROTORS…CLIENT IS ADVISED AND APPROVES FT. BRAKE SERVICE REAR BRAKES ARE WEARING UNEVEN BUT STILL HAS APPROX. 4MM OF PAD LIFE LEFT…CLIENT IS ADVISED THAT CALIPERS WILL BE RECOMMENDED NEXT BRAKE SERVICE AND AIR FILTER IS MARGINAL AT THIS TIME…RECOMMEND NEW AIR FILTER NEXT SERVICE AFTER BRAKE SERVICE BRAKES ARE WORKING AS DESIGNED
• Remove and reinstall four wheels and rear brake drums to inspect brake condition. Inspect entire system for leaks.
• CALIPER – Remove & Replace – Front,Both – [Includes: Perform ABS Automated Bleed procedure.] – [Includes: Bleed System and replace Pads (if necessary).]
• FRONT _35_____ REAR _35_____ SPARE ________

 

MELISSA L. gave our service a 5 star review on 6/1/2021

2014 Chevrolet Suburban 1500 CRM Mitchell1 2021-06-02T22:01:49+00:00

2012 Chevrolet Cruze

CRM Mitchell1 2021-04-24T22:04:21+00:00

Mileage

244,826

Service Date

4/23/2021

Services Performed

• CHECK AND ADVISE: STARTED VEHICLE AND CONFIRMED CUSTOMERS CONCERN OF VEHICLE RUNNING ROUGH. VISUALLY INSPECTED VEHICLE AND FOUND BOOST PRESSURE SENSOR POPPED OUT OF BOOST PIPE. TEMPORARILY SECURED SENSOR TO BOOST PIPE AND STARTED ENGINE. ENGINE RAN SMOOTH. SCANNED VEHICLE FOR OTHER CODES AND FOUND P00B7. CHECKED COOLANT LEVEL AND NOTICED THERE WAS NO COOLANT COMING FROM THE RETURN LINE. MOST LIKELY NEEDS A WATER PUMP. MORE DIAG TIME NEEDED TO REMOVE AND INSPECT WATER PUMP. CODES FOUND: P00B7 P0101 P0299 P0506 CLIENT ADVISED THAT IT IS RECOMMENDED TO REPLACE THE BOOST PIPE AND FURTHER INSPECT THE WATER PUMP TO DETERMINE IF WATER PUMP IS RECOMMENDED TO BE REPLACED – CLIENT APPROVED THE REPLACEMENT OF THE BOOST PIPE AT THIS TIME ONLY ON WEDNESDAY 4/21/21 CLIENT APPROVED THE REMOVAL AND INSPECTION OF THE WATER PUMP ON THURSDAY 4/22/21 AT 11:40AM OVER THE PHONE WHILE PERFORMING REPAIRS, NOTICED COOLANT LEAK. PRESSURE TESTED SYSTEM AND FOUND THE COOLANT OUTLET PIPE HAD A MAJOR LEAK. PERFORMED BLOCK TEST AND DID NOT FIND ANY TRACES OF HYDROCARBONS IN THE COOLING SYSTEM. WAS ABLE TO SEE FLOW FROM THE WATER PUMP AT THIS TIME. RECOMMEND REPLACING COOLANT OUTLET PIPE AND RECHECK. DO NOT RECOMMEND REMOVING AND INSPECTING WATER PUMP AT THIS TIME. IF LOW COOLANT FLOW CODES PERSIST, WATER PUMP INSPECTION IS RECOMMENDED. CLIENT APPROVED THE REMOVAL OF THE WATER PUMP TO INSPECT THE INTERNAL COMPONENTS AND DETERMINE WHY THE LOW COOLANT PRESSURE CODE PULLED IN THE SYSTEM – TECHNICIAN DETERMINE THE WATER PUMP LOOKS NORMAL AT THIS TIME BUT THE COOLANT OUTLET PIPE IS LEAKING SIGNIFICANTLY ON THE VEHICLE – CLIENT ADVISED THAT IT IS RECOMMENDED TO REPLACE THE COOLANT OUTLET PIPE TO RESOLVE LOW COOLANT PRESSURE CODE IN THE SYSTEM – CLIENT ADVISED AND CLIENT APPROVED THE REPLACEMENT OF THE COOLANT OUTLET PIPE ON THURSDAY 4/22/21 AT 1:40PM OVER THE PHONE
• CLIENT ADVISED THAT FOLLOWING THE REPLACEMENT OF THE WATER OUTLET PIPE THERE IS NO LONGER A CODE PRESENT FOR LOW COOLANT PRESSURE AND THERE ARE NO FLUID LEAKS COMING FROM THE VEHICLE
• FRONT _32_____ REAR ___32___
• INSTALLED FRESH AIR INTAKE PIPE CLIENT ADVISED THAT FOLLOWING THE REPLACEMENT OF THE INTAKE PIPE, THE VEHICLE NO LONGER HAS A CHECK ENGINE LIGHT PRESENT AND THE VEHICLE STARTS UPON EACH ATTEMPT SUCCESSFULLY – CLIENT ADVISED AND CLIENT APPROVED
• WATER PUMP IS NOT HOLDING PRESSURE – CLIENT ADVISED THAT THE WATER PUMP MAY NEED REPLACEMENT THERE IS ALSO A CODE PRESENT FOR THE BOOST PIPE IN THE VEHICLE – TECHNICIAN RECOMMENDED REPLACING BOOST PIPE – CLIENT ADVISED AND CLIENT APPROVED THE REPLACEMENT OF THE INTAKE OR BOOST PIPE…. AFTER FURTHER INSPECTION TECH FOUND INTAKE BOOSTER PIPE LEAKING CAUSING NO PRESSURE TO BUILD UP IN COOLING SYSTEM…AFTER REPLACING THE INTAKE BOOSTER PIPE COOLING SYSTEM NOW WORKS AS DESIGNED CLIENT ADVISED THAT THE VALVE COVER GASKET IS LEAKING – CLIENT ADVISED TO ALL RECOMMENDED REPAIRS AND SERVICES – CLIENT APPROVED THE REPLACEMENT OF THE INTAKE […]
  

2012 Chevrolet Cruze CRM Mitchell1 2021-04-24T22:04:21+00:00

2010 Chevrolet Silverado

CRM Mitchell1 2021-03-11T23:02:43+00:00

Mileage

136,814

Service Date

3/9/2021

Services Performed

• *** RESET MAINT LIGHT
• CHECK AND ADVISE: ROAD TESTED VEHICLE AND FOUND CHECK ENGINE LIGHT TO BE ON. OIL PRESSURE GAUGE READING LOW AT IDLE AND AT STOPS WILL FALL TO ZERO. SCANNED VEHICLE FOR CODES AND FOUND: P0521-ENGINE OIL PRESSURE SENSOR PERFORMANCE MONITORED OIL PRESSURE SENSOR WITH SCAN TOOL AND FOUND AT IDLE, SENSOR TO READ 9PSI AT IDLE WITH INTERMITTENT DROPS TO 0PSI, AT 2500 RPM SENSOR REPORTS 22-30PSI. RECOMMEND TESTING ENGINE OIL PRESSURE WITH MECHANICAL GAUGE TO VERIFY READING. REMOVED ENGINE OIL PRESSURE SENSOR AND INSTALLED MECHANICAL OIL PRESSURE GAUGE. OIL PRESSURE IS LOW AT 2-8PSI AT IDLE. REMOVED LIFTER MANIFOLD OIL SCREEN AND RETESTED. FOUND OIL PRESSURE TO REMAIN THE SAME . ENGINE OIL LEVEL IS CORRECT AT THIS TIME BUT DIRTY. RECOMMEND BG OIL SERVICE AND RE-TEST. OIL SERVICE IS 2K MILES OVERDUE BY STICKER IN VEHICLE *** RECOMMENDING BG OIL SERVICE DUE TO POSSIBILITY OF STUCK OIL PRESSURE RELIEF VALVE IN OIL PUMP, THIS IS NOT A GUARANTEED FIX**** CLIENT ADVISED THAT A BG PERFORMANCE OIL SERVICE MAY PUSH RELIEF SPRING IN PUMP BACK INTO PROPER PLACE AND RESOLVE CLIENT CONCERN REGARDING OIL PRESSURE – CLIENT ADVISED AND CLIENT APPROVED THE BG PERFORMANCE OIL SERVICE ON MONDAY 3/8/21 OVER THE PHONE AT 11:11AM PERFORMED BG OIL SERVICE, REPLACED SENSOR FILTER AND CLEARED CODES. ROAD TESTED VEHICLE AND FOUND OIL PRESSURE TO MAINTAIN 13-16PSI AT IDLE WHEN WARM AND 37-40PSI WHILE CRUISING AT HIGHWAY SPEEDS. THESE PRESSURES ARE LOW BUT ABOVE MINIMUM SPECIFICATIONS AT THIS TIME. IF P0521 RETURNS, PARTIAL ENGINE TEAR DOWN WILL BE REQUIRED TO DIAGNOSE OILING ISSUE. POSSIBLE BEARINGS WORN OR OIL PUMP FAILING. RECOMMEND CLIENT PERFORM ANOTHER BG PERFORMANCE OIL CHANGE IN 2000 MILES AND THE FOLLOWING OIL CHANGES EVERY 300 MILES IF THE OIL PRESSURE LIGHT DOES NOT COME BACK ON.
• COMPLEMENTARY COMPLETE VEHICLE INSPECTION PERFORMED AT NO CHARGE TO THE CLIENT / TOP OFF FLUIDS AS NEEDED
• ENGINE OIL PRESSURE – Check – 1500,V8,Gas/Ethanol – [Includes: R&I Intake Manifold.]
• FRONT __36____ REAR _36_____ SPARE ____36____
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels

 

KIPP P. gave our service a 5 star review on 3/10/2021

2010 Chevrolet Silverado CRM Mitchell1 2021-03-11T23:02:43+00:00

2014 Chevrolet Suburban 1500

CRM Mitchell1 2020-11-21T23:03:20+00:00

Mileage

119,455

Service Date

11/20/2020

Services Performed

• FRONT ______ REAR ______
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• TIRES AT WEAR BARS, FRONT WORN ON INSIDE EDGE RECOMMEND 4 TIRES AND ALIGNMENT 265 70 17 BRAKES 6MM/3MM REAR BRAKES SOON, CALIPERS LOOSE ON BRACKETS MAKING NOISE. RECOMMEND REAR CALIPERS AND BRACKETS ROTORS OK TO TURN AT THIS TIME (20MM)

 

MELISSA L. gave our service a 5 star review on 11/20/2020

2014 Chevrolet Suburban 1500 CRM Mitchell1 2020-11-21T23:03:20+00:00

2015 Chevrolet Volt

CRM Mitchell1 2020-10-24T22:02:19+00:00

Mileage

92,100

Service Date

10/23/2020

Services Performed

• CHECK AND ADVISE: THE TECH REPORTS THE OIL PAN GASKET IS LEAKING
• CLEAN ENGINE AREA & ADD DYE TO SYSTEM – ADVISED CLIENT TO RETURN AFTER 100 – 200 MILES TO HAVE INSPECTED FOR LEAKS
• CLIENT REPORTS THE CHECK ENGINE LIGHT IS COMING ON AND OFF INTERMITTENTLY
• CLIENT REPORTS THE PASSENGER FRONT HEADLIGHT APPEARS TO BE LOOSE
• FRONT ______ REAR ______
• Hazardous Waste Disposal Fee (Cal)
• OIL PAN GASKET – Remove & Replace – All Applicable Models – [Includes: Recover, Evacuate and Recharge Air Conditioning System.]
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• TECHNICIAN FOUND: VEHICLE FOUND TO HAVE FLUID LEAKS UPON ARRIVAL – RECOMMEND REPLACING OIL PAN GASKET AND REAR MAIN SEAL ALONG WITH OIL CHANGE AND ENGINE CLEAN CHECK ENGINE LIGHT NOT ON AT THIS TIME – UNABLE TO DIAGNOSE CHECK ENGINE LIGHT DUE TO INTERMITTENT FAILURE – CLIENT ADVISED THAT CODE P1E00 CLIENT ADVISED TO ALL RECOMMENDED REPAIRS AND SERVICES – CLIENT APPROVED THE OIL PAN GASKET REPAIR ALONG WITH THE OIL CHANGE AND THE ENGINE CLEAN – THE OIL CHANGE WILL BE AT NO CHARGE TO CLIENT AS PART OF REPAIR – SEE JOE

 

CHRIS Y. gave our service a 5 star review on 10/23/2020

2015 Chevrolet Volt CRM Mitchell1 2020-10-24T22:02:19+00:00

2011 Chevrolet Corvette

CRM Mitchell1 2020-10-03T22:03:24+00:00

Mileage

2,972

Service Date

10/2/2020

Services Performed

• FRONT ___35___ REAR ___35___
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels

 

JIM N. gave our service a 5 star review on 10/2/2020

2011 Chevrolet Corvette CRM Mitchell1 2020-10-03T22:03:24+00:00

2006 Chevrolet Silverado

CRM Mitchell1 2020-07-21T22:00:57+00:00

Mileage

101,603

Service Date

7/20/2020

Services Performed

• CHECK AND ADVISE :
• CYLINDER HEAD GASKET – Remove & Replace – V8,Gas,4.8L Eng Both – [Includes: Remove carbon and check surfaces for warpage. Includes (where applicable): Adjust idle speed, Ignition timing, Valves and clean and adjust Spark Plugs.]
• FRONT __36____ REAR __36___
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• REPLACED WATER PUMP AND THERMOSTAT HOUSING ASSEMBLY REPLACED BOTH SERPENTINE BELTS REPLACED CYLINDER HEAD GASKET SET ALONG WITH THE CYLINDER HEAD BOLT SET REPLACED THE SPARK PLUGS AND WIRES AS INITIALLY REQUESTED BY CLIENT PERFORMED OIL CHANGE REPLACED THE COOLANT HOSES AND VALVE LIFTER ALONG WITH CAM FOLLOWER KIT CLIENT ADVISED TO ALL RECOMMENDED REPAIRS – CLIENT APPROVED ALL RECOMMENDED REPAIRS AT THIS TIME
• MACHINE SHOP – RESURFACE HEADS

 

DUSTIN W. gave our service a 5 star review on 7/20/2020

2006 Chevrolet Silverado CRM Mitchell1 2020-07-21T22:00:57+00:00

2009 Chevrolet Tahoe

CRM Mitchell1 2020-05-05T22:06:32+00:00

Mileage

183,241

Service Date

5/4/2020

Services Performed

• FRONT ____30__ REAR _30_____
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• Road test and verify engine performance, transmission operation, and shift patterns. Flush transmission which includes: flushing of transmission cooler, cooler lines, valve body, and torque converter. Flush all contaminated fluid out and replace with new transmission fluid. (TRANSMISSION SERVICE KIT 106,310)

 

LEROY T. gave our service a 5 star review on 5/4/2020

2009 Chevrolet Tahoe CRM Mitchell1 2020-05-05T22:06:32+00:00

2014 Chevrolet Cruze

CRM Mitchell1 2019-11-25T23:02:54+00:00

Mileage

140,444

Service Date

11/22/2019

Services Performed

• FRONT _34_____ REAR _34_____
• REMOVE AND REPLACE BATTERY – CLEAN TERMINALS AND SECURE BATTERY IN VEHICLE
• Remove surface charge. Test battery cranking capacity, starter cranking amperage, and alternator output at idle and 2000 RPM. Check battery terminals. Inspect belt for wear and proper adjustment. This tests for current condition of the electrical system, intermittant problems may appear. Print out test. PERFORMED BATTERY TEST AND FAILED AT READING OF 413 OF 650 CCA FOUND POSITIVE BATTERY TERMINAL END CORRODED – CLEANED. PERFORMED STARTING / CHARGING SYSTEM TEST AND FOUND THE ALTERNATOR TO BE OVER CHARGING BATTERY AND CAUSING HIGH VOLTAGE READINGS OF 15.33 VOLTS. VERIFIED WITH KNOWN GOOD BATTERY AND SAME RESULTS. *IT IS RECOMMENDED THAT THE BATTERY AND ALTERNATOR BE REPLACED. *SERPENTINE BELT IS WORN AND HAS WEAR GROOVE WORN ONTO THE BACK SIDE OF THE BELT. IT IS RECOMMENDED THAT THE SERPENTINE BELT BE REPLACED AT THE SAME TIME AS THE ALTERNATOR.

 

ALANA R. gave our service a 5 star review on 11/24/2019

2014 Chevrolet Cruze CRM Mitchell1 2019-11-25T23:02:54+00:00