Chevrolet

2012 Chevrolet Traverse

CRM Mitchell1 2021-11-25T23:03:04+00:00

Mileage

129,992

Service Date

11/24/2021

Services Performed

• CHECK AND ADVISE
• CHECK AND ADVISE
• CHECK AND ADVISE
• Complete performed AAA electrical systems test and battery, starter and alternator pass test.
• Complete performed AAA electrical systems test and battery, starter and alternator pass test.
• FRONT _ 35psi REAR _ 35psi

 

FRANCISCO M. gave our service a 5 star review on 11/24/2021

2012 Chevrolet Traverse CRM Mitchell1 2021-11-25T23:03:04+00:00

2019 Chevrolet Impala

CRM Mitchell1 2021-11-18T23:04:02+00:00

Mileage

66,442

Service Date

11/17/2021

Services Performed

• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• FRONT __35____ REAR ___35___
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• *** RESET MAINT LIGHT

 

LESLIE L. gave our service a 5 star review on 11/17/2021

2019 Chevrolet Impala CRM Mitchell1 2021-11-18T23:04:02+00:00

2005 Chevrolet Silverado

CRM Mitchell1 2021-10-08T22:03:33+00:00

Mileage

287,111

Service Date

10/4/2021

Services Performed

• CHECK AND ADVISE – FOUND A/C CONDENSOR RESTRICTED AND COMPRESSOR NOT MAKING PROPER PRESSURE. REPLACE CONDENSOR, COMPRESSOR, AND RECEIVER DRYER- RECHARGE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• FRONT 35psi REAR 35psi
• Hazardous Waste Disposal Fee (Cal)
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• *** RESET MAINT LIGHT
• CHECK AND ADVISE – Lifters are ticking intermittently Recommend BG oil service first but engine has high mileage LIFTERS ARE NOW QUIET BUT MAY MAKE NOISE IN THE FUTURE DUE TO MILEAGE ON ENGINE. LIFTERS MAY NEED TO BE REPLACED IN THE FUTURE.
• LOWER BALL JOINTS, INNER TIE ROD ENDS REPLACED OTHER GREASE FITTINGS LUBRICATED. DRIVESHAFT U JOINTS AND CENTER SUPPORT BEARING REPLACED AND GREASED.
• CHECK AND ADVISE – FRONT BRAKES WORN TO MINIMUN – FRONT PADS AND ROTORS WERE REPLACED.
• CHECK AND ADVISE – BATTERY FAILED – REPLACE BATTERY WITH NAPA AGM GLASS MATT BATTERY.
• BATTERY – Remove & Replace – One – [Includes: Test.]
• DISC ROTOR – Remove & Replace – 1500 Front,Both – [Includes: Repack Wheel Bearings (where applicable) and replace Pads (if necessary). DOES NOT include refinishing.]
• SERPENTINE BELT IDLER PULLEY – Remove & Replace – [Includes: Replace Belt (if necessary).]
• DRIVE BELT TENSIONER – Remove & Replace – V8,Gas – [Includes: Replace Belt (if necessary).]
• SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – RWD w/Coil Spring Suspension,Both – [DOES NOT include disassemble or alignment (where applicable).]
• RADIATOR HOSE – Remove & Replace – V8,Gas,5.3L Eng Both
• HEATER HOSES – Remove & Replace – V8,Gas,5.3L Eng Both,w/Air Cond – [NOTE: Deduct 0.2 when used in conjunction with Radiator Hose(s) – R&R.]
• WATER PUMP – Remove & Replace – V8,Gas,5.3L Eng w/Air Cond
• BALL JOINT – Remove & Replace – 1500,RWD Lower,Both – [DOES NOT include alignment.]
• CHECK AND ADVISE
• TIE ROD &/OR END – Remove & Replace – 1500,4 Door,RWD w/o Four Wheel Steering,Inner,Both – [Includes: R&I Outer Tie Rod Ends.] – [Includes: Adjust toe-in only. NOTE: Deduct .4 if alignment is also performed. NOTE: Manufacturer recommends removal of Rack a
• Remove wheel from vehicle. Computer spin balance. Reinstall wheel to vehicle and torque lug nuts to manufacturer's specifications.
• FRONT ______ REAR ______ SPARE ________
• FRONT ______ REAR ______ SPARE ________
• ENGINE OR TRANSMISSION MOUNT – Remove & Replace – Gas,V8,5.3L Eng,RWD Engine,Front,Both,w/o Skid Plate
• CONDENSER – Remove & Replace – w/o Auxiliary Oil Cooler – [DOES NOT include Air Conditioning System recover, evacuate and/or recharge.]
• Remove wheels from vehicle. Computer spin balance. Reinstall wheel to vehicle and torque lug nuts to manufacturer's specifications.
• CENTER SUPPORT BEARING – Remove & Replace
• UNIVERSAL JOINT – Remove & Replace – Two Piece Driveline,To Rear Axle,All Three
• A/C COMPRESSOR – Remove & Replace – V8,Gas – [DOES NOT include Air Conditioning System recover, evacuate and/or recharge.]
• TRANSMISSION OIL PAN GASKET &/OR FILTER – Remove & Replace – w/o Skid Plate
• Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Flush entire brake system […]
  

2005 Chevrolet Silverado CRM Mitchell1 2021-10-08T22:03:33+00:00

2014 Chevrolet Suburban 1500

CRM Mitchell1 2021-07-31T22:01:31+00:00

Mileage

138,513

Service Date

7/29/2021

Services Performed

• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• FRONT ___35___ REAR __35____
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• *** RESET MAINT LIGHT

 

MELISSA L. gave our service a 5 star review on 7/30/2021

2014 Chevrolet Suburban 1500 CRM Mitchell1 2021-07-31T22:01:31+00:00

2016 Chevrolet Corvette

CRM Mitchell1 2021-06-11T22:06:01+00:00

Mileage

43,363

Service Date

6/10/2021

Services Performed

• CHECK AND ADVISE NO CONCERNS AT THIS TIME
• FRONT __33____ REAR _33_____ SPARE ________
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• FRONT __33____ REAR _33_____
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• *** RESET MAINT LIGHT

 

JONATHAN H. gave our service a 5 star review on 6/10/2021

2016 Chevrolet Corvette CRM Mitchell1 2021-06-11T22:06:01+00:00

2014 Chevrolet Suburban 1500

CRM Mitchell1 2021-06-02T22:01:49+00:00

Mileage

133,418

Service Date

6/1/2021

Services Performed

• TECH NOTED THE ENGINE MOTOR OIL IS DIRTY..RECOMMEND BG OIL SERVICE ON NEXT OIL CHANGE… CLIENT IS ADVISED TRANSMISSION FLUID IS DIRTY..RECOMMEND TRANSMISSION FILTER AND GASKET SERVICE… CLIENT IS ADVISED FRONT BRAKES WORN METAL TO METAL DRIVERS SIDE INNER BRAKE [PAD IS WORN TO 0 mm .. UNEVEN PAD WEAR FROM OTHER PADS…RECOMMEND NEW BRAKE CALIPERS AS P.M. AND NEW ROTORS…CLIENT IS ADVISED AND APPROVES FT. BRAKE SERVICE REAR BRAKES ARE WEARING UNEVEN BUT STILL HAS APPROX. 4MM OF PAD LIFE LEFT…CLIENT IS ADVISED THAT CALIPERS WILL BE RECOMMENDED NEXT BRAKE SERVICE AND AIR FILTER IS MARGINAL AT THIS TIME…RECOMMEND NEW AIR FILTER NEXT SERVICE AFTER BRAKE SERVICE BRAKES ARE WORKING AS DESIGNED
• Remove and reinstall four wheels and rear brake drums to inspect brake condition. Inspect entire system for leaks.
• CALIPER – Remove & Replace – Front,Both – [Includes: Perform ABS Automated Bleed procedure.] – [Includes: Bleed System and replace Pads (if necessary).]
• FRONT _35_____ REAR _35_____ SPARE ________

 

MELISSA L. gave our service a 5 star review on 6/1/2021

2014 Chevrolet Suburban 1500 CRM Mitchell1 2021-06-02T22:01:49+00:00

2012 Chevrolet Cruze

CRM Mitchell1 2021-04-24T22:04:21+00:00

Mileage

244,826

Service Date

4/23/2021

Services Performed

• CHECK AND ADVISE: STARTED VEHICLE AND CONFIRMED CUSTOMERS CONCERN OF VEHICLE RUNNING ROUGH. VISUALLY INSPECTED VEHICLE AND FOUND BOOST PRESSURE SENSOR POPPED OUT OF BOOST PIPE. TEMPORARILY SECURED SENSOR TO BOOST PIPE AND STARTED ENGINE. ENGINE RAN SMOOTH. SCANNED VEHICLE FOR OTHER CODES AND FOUND P00B7. CHECKED COOLANT LEVEL AND NOTICED THERE WAS NO COOLANT COMING FROM THE RETURN LINE. MOST LIKELY NEEDS A WATER PUMP. MORE DIAG TIME NEEDED TO REMOVE AND INSPECT WATER PUMP. CODES FOUND: P00B7 P0101 P0299 P0506 CLIENT ADVISED THAT IT IS RECOMMENDED TO REPLACE THE BOOST PIPE AND FURTHER INSPECT THE WATER PUMP TO DETERMINE IF WATER PUMP IS RECOMMENDED TO BE REPLACED – CLIENT APPROVED THE REPLACEMENT OF THE BOOST PIPE AT THIS TIME ONLY ON WEDNESDAY 4/21/21 CLIENT APPROVED THE REMOVAL AND INSPECTION OF THE WATER PUMP ON THURSDAY 4/22/21 AT 11:40AM OVER THE PHONE WHILE PERFORMING REPAIRS, NOTICED COOLANT LEAK. PRESSURE TESTED SYSTEM AND FOUND THE COOLANT OUTLET PIPE HAD A MAJOR LEAK. PERFORMED BLOCK TEST AND DID NOT FIND ANY TRACES OF HYDROCARBONS IN THE COOLING SYSTEM. WAS ABLE TO SEE FLOW FROM THE WATER PUMP AT THIS TIME. RECOMMEND REPLACING COOLANT OUTLET PIPE AND RECHECK. DO NOT RECOMMEND REMOVING AND INSPECTING WATER PUMP AT THIS TIME. IF LOW COOLANT FLOW CODES PERSIST, WATER PUMP INSPECTION IS RECOMMENDED. CLIENT APPROVED THE REMOVAL OF THE WATER PUMP TO INSPECT THE INTERNAL COMPONENTS AND DETERMINE WHY THE LOW COOLANT PRESSURE CODE PULLED IN THE SYSTEM – TECHNICIAN DETERMINE THE WATER PUMP LOOKS NORMAL AT THIS TIME BUT THE COOLANT OUTLET PIPE IS LEAKING SIGNIFICANTLY ON THE VEHICLE – CLIENT ADVISED THAT IT IS RECOMMENDED TO REPLACE THE COOLANT OUTLET PIPE TO RESOLVE LOW COOLANT PRESSURE CODE IN THE SYSTEM – CLIENT ADVISED AND CLIENT APPROVED THE REPLACEMENT OF THE COOLANT OUTLET PIPE ON THURSDAY 4/22/21 AT 1:40PM OVER THE PHONE
• CLIENT ADVISED THAT FOLLOWING THE REPLACEMENT OF THE WATER OUTLET PIPE THERE IS NO LONGER A CODE PRESENT FOR LOW COOLANT PRESSURE AND THERE ARE NO FLUID LEAKS COMING FROM THE VEHICLE
• FRONT _32_____ REAR ___32___
• INSTALLED FRESH AIR INTAKE PIPE CLIENT ADVISED THAT FOLLOWING THE REPLACEMENT OF THE INTAKE PIPE, THE VEHICLE NO LONGER HAS A CHECK ENGINE LIGHT PRESENT AND THE VEHICLE STARTS UPON EACH ATTEMPT SUCCESSFULLY – CLIENT ADVISED AND CLIENT APPROVED
• WATER PUMP IS NOT HOLDING PRESSURE – CLIENT ADVISED THAT THE WATER PUMP MAY NEED REPLACEMENT THERE IS ALSO A CODE PRESENT FOR THE BOOST PIPE IN THE VEHICLE – TECHNICIAN RECOMMENDED REPLACING BOOST PIPE – CLIENT ADVISED AND CLIENT APPROVED THE REPLACEMENT OF THE INTAKE OR BOOST PIPE…. AFTER FURTHER INSPECTION TECH FOUND INTAKE BOOSTER PIPE LEAKING CAUSING NO PRESSURE TO BUILD UP IN COOLING SYSTEM…AFTER REPLACING THE INTAKE BOOSTER PIPE COOLING SYSTEM NOW WORKS AS DESIGNED CLIENT ADVISED THAT THE VALVE COVER GASKET IS LEAKING – CLIENT ADVISED TO ALL RECOMMENDED REPAIRS AND SERVICES – CLIENT APPROVED THE REPLACEMENT OF THE INTAKE […]
  

2012 Chevrolet Cruze CRM Mitchell1 2021-04-24T22:04:21+00:00

2010 Chevrolet Silverado

CRM Mitchell1 2021-03-11T23:02:43+00:00

Mileage

136,814

Service Date

3/9/2021

Services Performed

• *** RESET MAINT LIGHT
• CHECK AND ADVISE: ROAD TESTED VEHICLE AND FOUND CHECK ENGINE LIGHT TO BE ON. OIL PRESSURE GAUGE READING LOW AT IDLE AND AT STOPS WILL FALL TO ZERO. SCANNED VEHICLE FOR CODES AND FOUND: P0521-ENGINE OIL PRESSURE SENSOR PERFORMANCE MONITORED OIL PRESSURE SENSOR WITH SCAN TOOL AND FOUND AT IDLE, SENSOR TO READ 9PSI AT IDLE WITH INTERMITTENT DROPS TO 0PSI, AT 2500 RPM SENSOR REPORTS 22-30PSI. RECOMMEND TESTING ENGINE OIL PRESSURE WITH MECHANICAL GAUGE TO VERIFY READING. REMOVED ENGINE OIL PRESSURE SENSOR AND INSTALLED MECHANICAL OIL PRESSURE GAUGE. OIL PRESSURE IS LOW AT 2-8PSI AT IDLE. REMOVED LIFTER MANIFOLD OIL SCREEN AND RETESTED. FOUND OIL PRESSURE TO REMAIN THE SAME . ENGINE OIL LEVEL IS CORRECT AT THIS TIME BUT DIRTY. RECOMMEND BG OIL SERVICE AND RE-TEST. OIL SERVICE IS 2K MILES OVERDUE BY STICKER IN VEHICLE *** RECOMMENDING BG OIL SERVICE DUE TO POSSIBILITY OF STUCK OIL PRESSURE RELIEF VALVE IN OIL PUMP, THIS IS NOT A GUARANTEED FIX**** CLIENT ADVISED THAT A BG PERFORMANCE OIL SERVICE MAY PUSH RELIEF SPRING IN PUMP BACK INTO PROPER PLACE AND RESOLVE CLIENT CONCERN REGARDING OIL PRESSURE – CLIENT ADVISED AND CLIENT APPROVED THE BG PERFORMANCE OIL SERVICE ON MONDAY 3/8/21 OVER THE PHONE AT 11:11AM PERFORMED BG OIL SERVICE, REPLACED SENSOR FILTER AND CLEARED CODES. ROAD TESTED VEHICLE AND FOUND OIL PRESSURE TO MAINTAIN 13-16PSI AT IDLE WHEN WARM AND 37-40PSI WHILE CRUISING AT HIGHWAY SPEEDS. THESE PRESSURES ARE LOW BUT ABOVE MINIMUM SPECIFICATIONS AT THIS TIME. IF P0521 RETURNS, PARTIAL ENGINE TEAR DOWN WILL BE REQUIRED TO DIAGNOSE OILING ISSUE. POSSIBLE BEARINGS WORN OR OIL PUMP FAILING. RECOMMEND CLIENT PERFORM ANOTHER BG PERFORMANCE OIL CHANGE IN 2000 MILES AND THE FOLLOWING OIL CHANGES EVERY 300 MILES IF THE OIL PRESSURE LIGHT DOES NOT COME BACK ON.
• COMPLEMENTARY COMPLETE VEHICLE INSPECTION PERFORMED AT NO CHARGE TO THE CLIENT / TOP OFF FLUIDS AS NEEDED
• ENGINE OIL PRESSURE – Check – 1500,V8,Gas/Ethanol – [Includes: R&I Intake Manifold.]
• FRONT __36____ REAR _36_____ SPARE ____36____
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels

 

KIPP P. gave our service a 5 star review on 3/10/2021

2010 Chevrolet Silverado CRM Mitchell1 2021-03-11T23:02:43+00:00

2014 Chevrolet Suburban 1500

CRM Mitchell1 2020-11-21T23:03:20+00:00

Mileage

119,455

Service Date

11/20/2020

Services Performed

• FRONT ______ REAR ______
• Hazardous Waste Disposal Fee (Cal)
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• TIRES AT WEAR BARS, FRONT WORN ON INSIDE EDGE RECOMMEND 4 TIRES AND ALIGNMENT 265 70 17 BRAKES 6MM/3MM REAR BRAKES SOON, CALIPERS LOOSE ON BRACKETS MAKING NOISE. RECOMMEND REAR CALIPERS AND BRACKETS ROTORS OK TO TURN AT THIS TIME (20MM)

 

MELISSA L. gave our service a 5 star review on 11/20/2020

2014 Chevrolet Suburban 1500 CRM Mitchell1 2020-11-21T23:03:20+00:00

2015 Chevrolet Volt

CRM Mitchell1 2020-10-24T22:02:19+00:00

Mileage

92,100

Service Date

10/23/2020

Services Performed

• CHECK AND ADVISE: THE TECH REPORTS THE OIL PAN GASKET IS LEAKING
• CLEAN ENGINE AREA & ADD DYE TO SYSTEM – ADVISED CLIENT TO RETURN AFTER 100 – 200 MILES TO HAVE INSPECTED FOR LEAKS
• CLIENT REPORTS THE CHECK ENGINE LIGHT IS COMING ON AND OFF INTERMITTENTLY
• CLIENT REPORTS THE PASSENGER FRONT HEADLIGHT APPEARS TO BE LOOSE
• FRONT ______ REAR ______
• Hazardous Waste Disposal Fee (Cal)
• OIL PAN GASKET – Remove & Replace – All Applicable Models – [Includes: Recover, Evacuate and Recharge Air Conditioning System.]
• PUT LUBE STICKER IN DOOR / RESET MAINTENANCE SYSTEM
• Remove and Replace Motor Oil and Oil Filter, Lube Chassis where applicable, Check tire pressure and all Fluid Levels
• TECHNICIAN FOUND: VEHICLE FOUND TO HAVE FLUID LEAKS UPON ARRIVAL – RECOMMEND REPLACING OIL PAN GASKET AND REAR MAIN SEAL ALONG WITH OIL CHANGE AND ENGINE CLEAN CHECK ENGINE LIGHT NOT ON AT THIS TIME – UNABLE TO DIAGNOSE CHECK ENGINE LIGHT DUE TO INTERMITTENT FAILURE – CLIENT ADVISED THAT CODE P1E00 CLIENT ADVISED TO ALL RECOMMENDED REPAIRS AND SERVICES – CLIENT APPROVED THE OIL PAN GASKET REPAIR ALONG WITH THE OIL CHANGE AND THE ENGINE CLEAN – THE OIL CHANGE WILL BE AT NO CHARGE TO CLIENT AS PART OF REPAIR – SEE JOE

 

CHRIS Y. gave our service a 5 star review on 10/23/2020

2015 Chevrolet Volt CRM Mitchell1 2020-10-24T22:02:19+00:00