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2008 Ford Escape

//2008 Ford Escape

2008 Ford Escape

Ford Escape

Mileage
144,964
Service Date
3/10/2021
Services Performed
  • CHECK AND ADVISE: CLIENT ADVISED THAT TECHNICIAN TOOK VEHICLE ON SEVERAL TEST DRIVES AND COULD NOT DUPLICATE CUSTOMER CONCERN AT THIS TIME
  • FRONT ___35___ REAR ___35___
  • TECHNICIAN FOUND: WATER PUMP LEAKING FROM THE WIPP HOLE – CLIENT ADVISED THAT IT IS RECOMMENDED TO REPLACE THE WATER PUMP ALONG WITH THE RADIATOR HOSES, THERMOSTAT, AND THE SERPENTINE BELT – CLIENT APPROVED THE REPAIR AT THIS TIME OVER THE PHONE ON TUESDAY 3/9/21 AT 4:16PM CLIENT ADVISED THAT THE LEFT OUTER TIE ROD END IS LOOSE AND THE DUST BOOTS ARE BROKEN – CLIENT ADVISED THAT IT IS RECOMMENDED TO REPLACE THE LEFT AND RIGHT OUTER TIE ROD ENDS ALONG WITH A FOUR WHEEL ALIGNMENT – CLIENT DECLINED REPAIR AT THIS TIME CLIENT ADVISED THAT THE RIGHT REAR AXLE SEAL IS LEAKING AND IS RECOMMENDED TO BE REPLACED – CLIENT DECLINED REPAIR AT THIS TIME CLIENT ADVISED THAT FUEL FILTER IS RECOMMENDED TO BE REPLACED BASED OFF OF MILEAGE – CLIENT DECLINED REPAIR AT THIS TIME CLIENT ADVISED TO ALL RECOMMENDED REPAIRS AND SERVICES – CLIENT APPROVED ONLY THE REPLACEMENT OF THE WATER PUMP, SERPENTINE BELT, THERMOSTAT, AND THE COOLANT EXCHANGE ON TUESDAY 3/9/21 AT 4:16PM OVER THE PHONE – CLIENT DECLINED ALL OTHER RECOMMENDED REPAIRS AT THIS TIME FOLLOWING THE REPLACEMENT OF THE WATER PUMP, VEHICLE NO LONGER HAS FLUID LEAKS AND THE NEW SERPENTINE BELT IS NO LONGER SATURATED WITH COOLANT – CLIENT ADVISED THAT THERE ARE NO OTHER CONCERNS AT THIS TIME
  • THERMOSTAT &/OR GASKET – Remove & Replace – Hybrid
  • WATER PUMP – Remove & Replace – Hybrid Engine
 
ADAM C. gave our service a 5 star review on 3/11/2021
2021-03-12T23:04:35+00:00